Broga Hill

i was tagged in the pictures posted by friend in facebook. !!!

it's so beatiful and nicely photo-chopped...

im loving it.

Streamyx Back

it's imazing...

my streamyx is back this morning.

like normal, i went to running at the Bukit Aman @ 7.00am
when back at home, i have the worst thing expected like usual, streamyx still down.

im just on my PC to do something, and suddenly im heard of my skype is being logined. wow, it's back.

im so excited.

no need go out left my home sweet home looks for the internet and also forcing myself to drinks expensive coffee and also go to KFC.

strangly, just now im called to helpline, wanted to do my rebate report, the account people saying that my technical report still open, not yet closed. i guess, the technical assistance is not working on Saturday n Sunday, and monday as well. haha.... Happy Deepavali.

Spamming

since my streamyx is down,
since im started my new job,

i have become less and less spamming in the low yat forum and kbox. im miss my old life.
i know i have to move forward, i can not go back to the old life which im wanted.

life have to go on...

Heaven

moto for the day:

It's Licking' Good.

that's where im now surfing net, checking my mail, downloading my movie, spamming as well.

previously i saw the FREE WIFI sticker on the door of KFC, but im relucdant wanted to go in, as im do not want FAT CHICKEN.

i dun want eat Chicken, i want diet.

i thinks im been telling myself, trys to avoid KFC if possible, and at last, finally im stepped into KFC Wangsa Maju, beside Carrefour, which is a quite BIG KFC...

brought wadges and 1 cup of Pepsi, cost me RM5.05.
at least, im avoided Chicken.

well, this KFC is going to my heaven while waiting my streamyx back.
it's FAST...
it's Confortable.
and it's COOL...

im wearing normal T-shirt and short pants, and worse im sitting below the air-con blower, which so happened the plug is nearby. im shacking now...

i thinks my weekend will be enjoyable weekend, and will be spending most of the time inside KFC...

E Mail III

Dear Mr. Tan,

Thank you once again for your e-mail.

We refer to your query on Streamyx connection issue, we regret that your Streamyx connection does not function to the expected level of efficiency. Upon verifying in our system, the technical team is now handling this issue and they are still running the testing in order to rectify the issue. We would like to apologise as we could not confirmed any expected due date regarding your issue. However, we already updated your report and urged for urgency for your case. Your patience on this matter is highly appreciated. We will revert to you once we receive their feedback.

For further assistance or feedback, kindly e-mail us at help@tm.com.my.Alternatively, you can also contact TM at 100 and select "Internet Services".

We would like to thank you for your feedback and we look forward to serving you better.


Regards,
Nurhafiza
Customer Care Support,
Internet Services,
Customer Service Management,
TM Retail.

www.tm.com.my
(Reference No: 1-3938757998)

Sense and Simplicity

it's my company moto.

it's everywhere.
it's change how im thinking of it.

today is my second day in the new company. start to learning new skills.
Going to force myself to absord my newly learnt skills...

Email Replied

Thanks for your prompt reply. Today, now 22 OCtober 2008 as at 8.54pm im still un-able to connect to my streamyx at home, this have cause a great in-convenience for me to leave home searching high and low for the internet.

please advise me, how long should i waiting?

please advuse me this small small citizen who using Streamyx service, which force to lepak at outside online. Please pity me, please experience my feel when you out of reach of internet for weeks, weeks, more than 14 days, not just 14 hours.

im beg to you, give me back streamyx service, as im a customer of you.

On Mon, Oct 20, 2008 at 6:36 PM, TM Customer Care Support wrote:

Dear Mr. Tan,Thank you for your e-mail.

Firstly, we would like to apologise for the late reply.We refer to your query on Streamxy connection issue, we are truly sorry for the poor service that you had experienced through this period.

Upon checking through our system, it is note that your report (SR 1-3899488746) is still in progress. We acknowledged that it has taken quite some time already, and our Technical Department has escalated this matter to our respective department for further diagnosis and actions.

Please be assured that the matter is given high priority and we highly appreciate your co-operation to give us some time for this and we will do our best to resolve this matter as soon as possible.

For further assistance or feedback, kindly e-mail us at help@tm.com.my.Alternatively, you can also contact TM at 100 and select "Internet Services".We would like to thank you for your feedback and we look forward to serving you better.

Regards,
Raja Nadia HidayuCustomer Care Support,
Internet Services,Customer Service Management,