Thursday, February 19, 2009

Direct Access Vs ACCA

These few days, it's should be for the past 2 days, im been trying to pay my acca fee using Direct Access (DA).

but it's failed the authorised the payment. WTF....

Called the DA customer service, and he / she said it's ACCA portal problems... tht's why can't get through the payment... he said DA have problems with ACCA.. worse case, he is suggesting that i pay the ACCA fees manual...

WTF... @#$%^&*(

fed up with DA, then i remind of my 1st love of HSBC... so i give it a try...
damm.... still the same thing, authorisation failed..

so i called the HSBC Customer Service and he check for me. it's appear that's ACCA is foreign merchant and they have block it...

now im called and he already checks with the security dept and they have authorise my transaction for the ACCA merchant... and ask me to try to pay after 5-10 minutes.

after that, i tried. Yeah... it's being authorised. Now im 95 pound poorer.

Worse, my 95 pound can not claim from company for the movement. im resigned staff so not entitled. while coming soon, im a new staff, yet to be confirmed, so still can not claim the 95 pound. i thinks im only can claim it after 6 months, that's Aug.

6 comments:

Atif said...

Hey hi, Can you tell me how you paid the payement? Im using a credit card and i am having the same problem.. i used a few different cards and had the same error as you are getting. Please help me out 15th April is the deadline i have to submit my fees before that..

Atif said...

Hey hi, Can you tell me how you paid the payement? Im using a credit card and i am having the same problem.. i used a few different cards and had the same error as you are getting. Please help me out 15th April is the deadline i have to submit my fees before that..

vin_ann said...

Hi, Aitf,

did u got read all my post? i had mentioned that im PAID my ACCA fees using HSBC credit card.

inside im also states my solution too.

Atif said...

hi vin.

I read your post but i dont understand how you made your payment? I used 2 different cards and i am getting the same Authorisation Failed error on both those cards but they work fine on other websites..

I called my company and they said the problem is on ACCA's end? Not sure what to do i cant pay by draft either because the last date for draft was 30th march..

vin_ann said...

OH... i use HSBC credit card to pay. after i got the fail authorisation message, i called HSBC and ask them to allow me to pay ACCA.

after 10 minutes plus my call to HSBC Customer service, i go back to ACCA website and continue to pay and it's get through.

anyways, shd u have any question/problems in paying via credit card, you can email to ACCA.

they are good.

Atif said...

yeah emailed acca but they havent replied to me yet. It seems that acca have blocked credit card payements on my account because my credit card company has checked and they have not blocked acca.

Anyway thanks for the help

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