Complains

To whom may concern,

streamyx user id: xxxx
telephone: 03-xxxx xxxx
hp: 012 xxxx xxx
name: xxx xxx xxx

refering to my report number above, which im reported this evening. my house phone is no dial tone. i can not make any calls out and also can not surf net.

it is a very serious matter as NO DIAL TONE for my phone. what if i have emergency matter and i need to call out for help.

im very un-satisfy with the service provided and im been using streamyx for more than 5 years.

i hope i can have my dial tone back by end of tomorrow (10 June 2009) else im requesting for the compensation for loss of service provided by tm net.

please advise.

sent at 10.50pm on 9 June 2009