Thursday, December 08, 2005

customer service

these last few days helping uncles... and sent document to insurance company...

MAA. i went to MAA menara at Jln Dewan Bahasa there... i hate the environment... it's lighting not bright enough...less people making enquiry and the customer service is not friendly... the counter design i hated the most... it's tall and i have to stand for the whole enquiry while waiting for the staff do they works...

Great Eastern, i'm liked it... the main door have Chritmas tree...it's light very nice... the customer services are friendly, and i can sit in front of the customer service while make enquiry... same level face by face...

on the other hand, i called few insurance company customer services...

MAA not so friendly...and the waiting song is damm lound...
Hong leong Assurance is ok... but the song played while waiting is damm funny...
Prudential Assurance the waiting song is english chanel radio...forget is whic hradio station...
Grest Eastern i feel still the best... customer service polite... i liked it...

By the way, i'm Great Eastern supporter... haha...

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